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Accessible document remediation

Making your existing documents work for more people

If you already have documents designed and in use, accessible document remediation adds the behind-the-scenes structure needed for assistive technology — without changing how your document looks.

Remediation helps people who use screen readers or text-to-speech software access your content properly, improving usability while protecting your brand and reputation.

A blind lady reading a document using a braille reader

What remediation involves

Accessible document remediation focuses on the invisible structure of a document. Most changes are hidden from view and don’t affect the visual design. This includes:

Setting the heading hierarchy up properly

Setting the correct reading order

Setting up bookmarks if needed for navigation

Well-structured lists, tables, and links

Adding tags so screen readers can interpret content

Applying language and document metadata

Adding meaningful alt text for images

Testing with screen readers and accessibility checkers

If needed, I’ll also flag any visual accessibility issues (such as contrast or layout challenges) and talk you through options — so you can decide the best way forward.

Start with the source file (best option)

The best and most sustainable way to remediate a document is from the original source file, such as:

  • Adobe InDesign

  • Microsoft Word

  • Microsoft PowerPoint

Working from the source file allows accessibility to be built correctly into the document structure. It also means future updates are straightforward — accessibility work carries through when content changes.

If a document is updated regularly, this approach saves time, cost, and frustration in the long run.

What if the document was made in Canva or only exists as a PDF?

If remediation is done from a Canva file or an exported PDF, accessibility elements have to be applied after the design is finished. This means:

  • Accessibility work must be redone every time the document is updated

  • Changes can’t be transferred to future versions

  • The process is more limited and less flexible

  • A fully compliant WCAG and PDf/UA document may not be possible

This is the most limited option, because:

  • I can only add elements for assistive technology

  • The visual design or layout can't be changed in a pdf

  • Some accessibility issues may not be fully fixable

Let’s work out the right approach

Remediation doesn’t have to be complicated — but choosing the right method matters.

Get in touch to talk through your document, understand the process, and get an estimate for your project.

Clear guidance, no judgement — just practical next steps.

Catherine working at a laptop with a colour guide  and notebook on the table
 

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